Department managers switch on Personnel Profiles to find a needle in a haystack.
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The goal was to find important information about staff at short notice. When conducting performance meetings, probation reviews or disciplinaries; managers needed reliable information from a range of records including attendance, training/qualifications, and disciplinary information.
The Problem
HR admin staff struggled to access key data at short notice because it was buried in records based in various places in the Eledecks portal.
Managers were heavily reliant on HR to access key personnel details and there were often long waiting times. This put managers on the backfoot, and meetings often had to be re- scheduled doubling up on workload and causing low morale, or they would go ahead with limited information which led to unsatisfactory meetings and compliance risks.
The Challenges
Challenges
Our client needed super fast access to their key HR data, often at short notice.
BENEFIT
For every 5 minutes spent locating data previously, the team now spends an average of just 30 seconds locating that same data.
“For over 15 years we’ve been delivering tools for managers and staff that help them work smarter and safer.”
Carolyn Mumby
CEO, Eledecks Limited Barrister. Associate CIPD.
The Impact
Managers experienced long delays between requests for employee files and provision of reports causing delays and low morale.
Reports were often incomplete due to the nature of a manual search with the result that managers had to make best guess decisions leading to risk of non-compliance.
Due to nature of the manual search for data, already busy administrators spent hours compiling files which may or may not be required on the day.
75% of time saved when managing important documents.
TURNKEY COMPLIANCE
Comprehensive evidence captured by the portal made audits quick and easy
SECURITY
2 factor authentication completely addressed the concerns about potential GDPR breaches
Our Solution
As experienced users of the Portal, the company was already benefiting from using Eledecks portal but the step up to using Personnel Profiles was an extra level of automation. This automation boost solved the problem of how to find the data you need by sifting the most important information in a central place and enabling managers to view it on demand.
Managers are able to access key information including file notes, length of service, remaining holiday, number of sickness days, any previous disciplinary matters, and issued documentation including contracts.
It was also important that the pages were dynamic, not just static reports. Users can click through from the employee profile to the documents or data they are interested in.
Managers can be given permissions to access the data they need so that HR doesn’t need to produce reports meaning HR administrators time is freed up and managers can be far more responsive than before.
PLAN PURCHASED
Personnel Profiles, with Attendance and Check Points, were purchased as part of Eledecks’ comprehensive HR Administrator plan.
In a Nutshell
Eledecks’ HR Portal typically reduces time spent on routine tasks by 75% while protecting your business from non-compliance.
Compliant Storage and Systems
HR documents and files are stored on secure servers, and our intuitive systems guide managers through compliant workflows so nothing gets missed.
Instant Communications
Eledecks centralises and connects all your HR data making it easy to send documents and instructions, and audit staff responses in real time.
Automated Management
Rest assured that your HR admin is taken care of even when key members of the team are away and thanks to advanced security and automation, managers and staff can always access the data they need.
Your HR portal implementation timeline
MONTH 1
Preparation
We work with you to clarify your objectives and HR compliance needs.
Live Account Set up
We help you transfer your personnel files and documents to your portal’s central storage and your live account is ready to use.
MONTH 2
Mobile app roll out
We ensure your staff are using our portal apps to maximise communication efficiency.
Management training
We show your managers how to get the best out of your portal to achieve your objectives and maintain HR compliance.
MONTH 3
Optimise reporting
We help you automate reports to access the data you need when you need it.
Review and respond
We conduct a full review of your account to ensure your HR admin system is now fit for your growth objectives.
Choose the Package that works for you
Document Manager
ensures your contracts are issued, delivered and audited
Personnel Records
secure storage with centralised access at multiple locations
Personnel Profiles
gives managers instant access to important staff data
GDPR Wizard
monitors and manages your business’ HR privacy obligations
Attendance Management
halves admin time and keeps managers and staff updated
Tasks
guides managers through procedural processes and organises related documents
CheckPoints
ensures there aren’t any gaps in training renewals and registrations
E-signatures
protect you when signed documents are key to resolving disputes.
30 + Toolkits
provide letters and guides for safe management of the employee lifecycle
